Adaptall opened its doors in the spring of 1985, with the hope that there was a market for a rather unique type of threaded connector for the hydraulic hose and fitting industry. A couple of Canadian mailing lists were purchased, a two-page brochure was drafted, and three partners stuffed envelopes and worked late into the evening to launch the company’s first marketing campaign. Adaptall’s opening inventory was based on guesswork as to what might sell and was modestly valued.
The response from the hose and fitting distributors in Canada was very positive, so four years later a U.S. publication and advertising program was initiated with the intent of attracting a similar but larger target market south of the border. Much to Adaptall’s surprise, the company set records with an industrial publication for the number of leads generated over a two-year period.
In 1992, Adaptall packaged up a supply of samples, a few hundred catalogs, and rented a tiny booth at a Fluid Power (NFPA) trade show in Chicago. The crowds were most receptive to Adaptall’s product line, and to this day the company has exhibited in around 25 shows across North America. Since then the company has grown to include a production/manufacturing facility, as well as a U.S. distribution center. Over 20 years later, the company remains committed to its original goals of achieving: a high quality product offering, vast stocks of inventory (in terms of both selection and availability), as well as providing friendly, knowledgeable, and helpful customer service representatives.
Adaptall America was launched in 2002, answering the need for shorter lead times in the U.S. as well as increased inventory stocking capabilities. The U.S. division has been a tremendous success for the company, and has allowed Adaptall to give more intimate attention to its U.S. customers. Located in Twinsburg, Ohio, Adaptall America expects to see continued growth into the future thanks to you, our valued customers!
Initiated in January 1998, Adaptall Manufacturing has benefited the company by providing custom machining capabilities, dedicated production, quality monitoring/assurance, as well as shortened lead times. Located in Pickering, Ontario, the facility is equipped with both screw machines and modern five-axis CNC technology.